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Recent posts
The Small Things Great Workplaces Do That Nobody Talks About
Anjali Mohan, Project Management Officer - Kreston ME Consulting
Much of the conversation around workplace culture tends to focus on the visible and the quantifiable compensation packages, career progression frameworks, office amenities, and employee satisfaction scores. These are not unimportant. But in my experience, they are rarely what defines how a workplace actually feels from the inside.
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The “Micro-Moments” of Client Experience: Turning Routine Touchpoints into Trust Builders
Anjali Mohan, Project Management Officer - Kreston ME Consulting
Think back to the last time a partner or service provider truly impressed you. Chances are, it was not a grand, choreographed gesture. It was likely something small: a proactive message when you least expected it, a specific detail they remembered from a previous conversation, or the grace with which they handled an unexpected hurdle.
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